• Free Freight on Orders Over $400 in the continental US (excludes Crates, Liquids, and any oversized packages)
• Ships within 48 hours.  
• No Minimum Order.  
• FOB - UPS from CA.  $4.00 drop ship fee per drop ship order.
• KONG items may not be sold on third-party e-commerce sites (such as Amazon, eBay, Jet, etc)
• Accepts VISA, MC, AMEX & DISC.  
• Gralen Co. bills as Pet Vet Products

Gralen will require the following information from retailers:

• Do you have a physical store location you sell out of?  If so, what is the address (s)?
• Do you have a website that you sell on?  If so, what is the web address?
• If you have an online store only, and will be buying KONG products, have you been approved by KONG?  If so, please provide proof
• Do you sell on a third-party market place? Example: amazon, jet, Walmart, ebay