WholesalePet.com Privacy Policy

Last Updated: September 14, 2021

This Privacy Policy applies to the practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using WholesalePet.com, (“Website”), you agree to this privacy policy.

This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

The Website is owned and operated by Retail Store Networks, Inc. d/b/a WholesalePet.com (“We”, “us”, “Company”) and describes the types of information we may collect from you (“Dealer”, “you”) when you set up Dealer Account (“Account”), or that you provide when you visit the Website, as well as our practices for collecting, using, protecting, and disclosing that information.

This policy applies to information we collect on the Website, when you interact with Vendors who have set up pages on our Website, or in email or other electronic messages between you and us. It does not apply to any information collected offline or through other means, on any other website or from a third party or from Vendors.

Information We Collect About You and How We Collect It

We collect several types of information from and about Dealers or Dealers’ authorized representatives (“Dealer Representative”) such as Tax Resale ID, business name and address, postal address, e-mail address, telephone number or other information that identifies a Dealer. We also collect information that does not specifically identify a Dealer such as information about type of business and years in business.

We collect this information directly from a Dealer when you provide it to us. We collect other information automatically as you navigate through the site, including navigation details, IP addresses, and site usage history

Information You Provide to Us

The information we collect on or through our Website may include information that you provide by filling in forms on our Website such as information provided at the time of setting up a Dealer Account, registering to use our Website or requesting further services. We also collect records and copies of your correspondence and details of transactions you carry out through our Website and of the fulfillment of your orders, as well as correspondence and order information between you and a Vendor to which we may have access.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website, other communication data and the resources that you access and use on the Website and information about your computer and internet connection, including your IP address and category of personal browsing device.

We use Cookies (or browser cookies), such as Google analytics. These cookies are small file placed on the hard drive of your computer and that websites save to your browser. These files contain data about you and your online browsing activity. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

How We Use Your Information

We use information that we collect about you or that you provide to us for the following reasons:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your Dealer Account.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • In any other way we may describe when you provide the information.

Disclosure of Your Information

We may disclose information that we collect or you provide as described in this privacy policy to our subsidiaries and affiliate, to contractors, service providers, and other third parties we use to support our business, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, to fulfill the purpose for which you provide it for any other purpose disclosed by us when you provide the information, or with your consent.

We may also disclose information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, to enforce or apply our Terms of Service and other agreements, including for billing and collection purposes, where applicable. We may also disclose information if we believe disclosure is necessary or appropriate to protect our rights, property, or safety or that of our customers, or others, including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment information will be encrypted using SSL technology and 3rd party tokenization.

The safety and security of your information also depends on you. Each Dealer is responsible for keeping the Dealer Account password confidential. We ask you not to share your password with anyone other than Authorized Dealer representatives. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect the information you share, we cannot guarantee the security of any information transmitted to our Website. Any transmission of information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. Dealers are responsible for ensuring we have an up-to-date information on each Dealer, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: service@wholesalepet.com, or via our toll-free number: 800-472-8984

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