Orders for instock items will shipped immediately. Please allow up 4 weeks time for items made to order.
$100 minimum order requirement
We charge actual freight from our facility in Florida
Visa, MasterCard, American Express, Discover, and PayPal are all accepted
We will drop ship for an $4.00 or $8.00 fee plus shipping
Please do not list our products on thrid party sites such as Amazon or eBay. Violation of this policy will resort to the closing of your account.
Hello Doggie specializes in original luxury pet accessories made to give your pet the feeling of elite living. Here at Hello Doggie we only use the highest quality fabrics to ensure long lasting comfort for every day use. Each product is carefully designed and handmade in our own factory in Davie, Florida, USA.
From bows to crystals to the satin binding on our blankets, the majority of our products are practical, easy care, machine washable, and reversible.
Every product is specially made with a little extra tender love and care for everlasting quality and comfort.
Hello Doggie thanks you in advance for following our IMAP (Internet Minimum Advertised Price) Policy: We suggest that our merchandise retails for no less than $3.00 under the MSRP. Hello Doggie reserves the right to remove any retailers who violates our policies.
No EBAY or similar sites
We do not allow our products to be sold on E-Bay or similar sites. If we see you are selling our products on sites like this, we will close your account.
Getting your order on its way is our number one goal. You can expect your order to ship within 2-5 business days unless one of your items is a made to order product then your sales representative will discuss the production time with you. Shipping charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if you agree to assume any additional transportation charges.
Everything gets shipped from South Florida and we use UPS, USPS, and FedEx ground. We do a comparison to ship at the least expensive price for you.
Returns are only acceptable if the product is defective or has a manufacturing defect and claims for the damaged merchandise must be made within five business days of receiving.
Our products are currently available for Drop Shipping. The fee varies depending on the total Price of Order:
Under $25.00 - $4.00 Drop Shipping Fee + Shipping
Over $25.00 - $8.00 Drop Shipping Fee + Shipping
We ask that you email us a packing slip so we can include it with the customers purchase. We will then invoice you for the wholesale price, drop shipping fee, and postage. A credit card kept on file is convenient or if you prefer, payments can be made via PayPal. You can also now order drop shipments via our website. If your customer requires expedited shipping or overnight shipping this must be added to their cost.
Shipping Errors/Damaged Goods
You must notify our office of any shipping errors or goods damaged in transit within 5 days of receipt of shipment. Be sure to retain the merchandise and its original shipping container to verify damages arising from transit. We will then either issue you a credit or send replacement product. Hello Doggie reserves the right to refuse any shipment claims submitted after the 5 day period has expired. Our sole liability is limited to replacement of defective merchandise. We assume no responsibility with respect to the use or misuse of the products we sell.
Refused shipments are subject to a 20% restocking fee and customer will be responsible for all shipping costs. Hello Doggie accepts no liability for any loss resulting from the customer’s failure to comply with our carrier’s delivery. If the carrier has to return the shipment to us then the customer will be liable for all shipping charges and credited for all merchandise returned in sellable condition.
All prices listed on our website are wholesale cost in USD. Suggested Retail is double the wholesale cost. Our prices are usually good for the calendar year, but we reserve the right to adjust prices without notice.
All Sale Items Are Final
We hope the Wholesale terms have been clearly explained. In the event you need further assistance, we are here to help! Customer Service can be contacted directly via email at email@example.com.