All international orders (excluding Canada) must ship to a U.S. address.
If you order $350 or more with us we will apply 5% of the cost of your invoice to your shipping costs. If your actual shipping costs are under the 5% credit amount…you get free shipping! If the cost to ship is over the 5% credit you will simply pay the difference. For complete details, click here.
All purchases through Pet Palette are subject to its Resale Policy – click here for details.
Exchanges are accepted for mis-shippments or defective merchandise only. Images are required for any defective/damaged merchandise.